Frequently Asked Questions
📦 Shipping & Delivery
Q: Do you offer free shipping?
Yes! We offer free worldwide shipping on all orders — no minimum required.
Q: How long does shipping take?
- UK: 2–4 business days
- EU: 2–11 business days
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International: 3–17 business days
We always aim to deliver as quickly as possible. Shipment progress can be tracked here
🔋 Product Details
Q: Is Jet Wave truly cordless?
Yes — Jet Wave is 100% cordless, powered by a 4.0Ah rechargeable battery. No wires, no hoses, no outdoor tap needed.
Q: What can I use it for?
Jet Wave is perfect for cleaning cars, patios, decking, fences, garden furniture, windows, and even watering plants. It’s a versatile tool for any outdoor task.
Q: Can I use water from a bucket or bottle?
Absolutely. Jet Wave can pull water from buckets, bottles, rivers, or other open sources. Ideal for places without an outdoor tap.
Q: How many spray modes does it have?
Jet Wave comes with a 6-in-1 adjustable spray nozzle, allowing you to switch between spray types instantly for different jobs.
🔋 Battery & Charging
Q: How long does the battery last?
Jet Wave runs for approximately 30 to 45 minutes on a full charge, depending on the spray mode and intensity used. That’s more than enough for most car washes, patio sessions, or garden jobs.
Q: How long does it take to charge?
It typically takes a few hours to fully charge the 4.0Ah battery using the included charger.
Q: Can I buy extra batteries?
Yes! We offer both 1-battery and 2-battery bundles. Having a spare is perfect for extended cleaning sessions without waiting.
🔄 Returns
Q: Do you offer returns?
Yes! We offer a 15-day return policy. The product must be unused and in original packaging. See our full Return Policy for more details.
🤔 Still Have Questions?
Feel free to reach out to us through the Contact Us page here - we're happy to help.